We believe every brand deserves the chance to stand out, so we keep our minimum order quantities deliberately low. Each product has its own specific minimum, which you can check on its product page.

Our process is streamlined: once you choose your products, we create your artwork in 48 hours. After approval, production starts in China. Once complete, we keep you updated with images and videos, and after about 10 to 14 weeks, your order arrives in the UK.

No, there aren’t. All costs are transparent—your quote includes design, production, delivery, and VAT, so no surprises.

If you need to adjust your order, let us know as soon as possible. Changes can be made before production starts, but once production is underway, we’ll be locked in.

We want you to be fully satisfied. If something isn’t right, contact us within 14 days of delivery, and we’ll work with you to resolve the issue.

Yes, we offer a range of materials. Get in touch with your Account Manager, and we’ll help you select and adjust the material as needed.

Once you confirm your order, our design team crafts bespoke artwork within 48 working hours. We’ll share it for your approval before moving to production.

We keep you in the loop at every step. After production, we send you visuals and a dispatch update. Your Account Manager will also notify you when it’s on its way.

Reordering is easy! Just contact your Account Manager or log into your account, and we’ll get your repeat order started.

We thrive on bespoke! If you have a unique idea or custom requirement, reach out to us, and we’ll help bring your vision to life.

Yes, we can provide samples for a small fee. Just contact us, and we’ll organise a sample pack so you can see the quality.